Category / In Our Restaurants

14
Jun

What to Expect When We Re-Open June 18

Vendor Safety

Every supplier certifies they’ve met our specific health and safety standards. We’re very careful about what comes into our kitchen and into our buildings.

Pit Crew Wellness Checks

We take crew member’s temperatures at the beginning of each work day. Each crew member also completes a wellness checklist before they begin their shift. Our entire team has taken a COVID test prior to our re-opening. Each crew member added also must be tested prior to beginning work. If a crew member feels at all unwell, we request they stay home.

Required PPE

Our crew is required to wear the face masks and gloves we supply. In the interest of safety, ANYONE entering our space must also be wearing a mask.

Warsh Those Hands!

We wash our hands thoroughly, in acordance with FDA and CDC guidelines, every 30 minutes, changing gloves when we do so.

Highest Sanitation Standards

We disinfect all high-touch surfaces at least once an hour, using an EPA-registered disinfectant. This includes door handles, seating, light switches, bathrooms, kitchen equipment, handheld devices, and more. Crew members are not allowed to have cell phones in the building, so no spreading germs from those devices.

Social Distancing

Our outdoor seating is arranged with social distancing in mind.

Food Safety Protocols

We’ve designed our new menu so that our kitchen stations have minimal interaction. All shared equipment is sanitized between uses. All food is delivered in high-quality, compostable disposable containers.

No-Contact Drive-thru, Curbside Service, and Delivery

We seal our packaging and delivery bags to ensure safety after it leaves our kitchen. We wear gloves and a mask when handling your box or bag. Our handheld devices ensure we don’t have to touch your credit card. Ordering and paying online provides added peace of mind.

Questions?

We’re here to answer any additional questions. Please call our office between 9:00 a.m. and 3:00 p.m., Monday through Friday, at 618-684-8902 or email us.

23
Mar

Our Restaurants are Temporarily Closed But We Are Shipping Barbecue

Our restaurants are temporarily closed until at least April 7. We’re still shipping barbecue — now with FREE shipping on all orders over $50, including food, t-shirts, sauce, Magic Dust, books and more.

Get more details in our March 19th public message (video and text below)


The Mike Mills way — and our charge at 17th Street — has always been to be the last man standing. Whether it’s at an event or a festival, or in our own restaurant, we’ve taken pride in serving until the final bell rings.

It’s become apparent, however, that this is a very different time.

We’ve weathered what we thought were incredibly challenging storms at various points over the years, but nothing, NOTHING, compares to this virus. We are all being called to war, and the charge is to cease and stay home.

We can’t responsibly keep our doors open at this moment. Our responsibility is to our staff and to take care of them now and a month from now, we are closing our restaurants until at the end of the business day, until April 2, and that means we are laying off 100 of our staff members. They need to be able to apply for unemployment and they need to be home with their own families. Closing now means we stem the financial bleeding we’re experiencing, so we’ll be in a stronger position when re-open the doors. This is an incredibly difficult day here. I never dreamed I’d be giving this message.

We’re all hearing the same words from medical professionals and government leaders. The sooner we all stay home, the quicker this virus will be contained.

We’ll be operating through 6 p.m. March 19, 2020. Our mail order operations will continue until further notice. Our sauce factory construction will continue until further notice and we’ll continue to supply our retailers with sauce. But right now, our frontline crew is going home to their families to weather this storm.

Our Sunday sermons provide a bit of hope and inspiration each week, and here’s our message:

The future depends on what we do today.

So we’re taking these extraordinary steps. We’ll be back soon, and I know you’ll be there for us. Take care of yourselves and your loved ones. We’ll see you on the other side.